Meet Vault and Our Outstanding Team!
Ashley Reynolds
Chief Executive Officer
Ashley Reynolds, PhD, RN, ACSM-HFS, has over 25 years of healthcare experience. As a healthcare executive, he has successfully led large regional territories and multiple departments within health plan, disease management, health technology and wellness companies. He has held key leadership roles within managed care organizations including: Medicare Advantage Special Needs plans, Medicaid managed care, and disease management organizations.
Ashley’s in-depth knowledge of NCQA accreditation, privacy/security, and healthcare operations standards includes: disease management, health plan, HEDIS and wellness and health promotion.
His consulting expertise includes: NCQA/URAC program accreditation, project management, policy and procedure development, quality improvement, team-building, operations management, wellness and DM program planning and evaluation, member engagement, digital technology, implementation, care gap closure, care coordination, and program evaluation. He also provides specialized program development for research study design, data management and health intelligence.
His work includes participating in several industry-leading professional committees, including: CDC/NIH Diabetes Health Sense Task force, Population Health Alliance (PHA) Engagement Committee, chairing the Technology Engagement workgroup for PHA, and is also frequent peer reviewer for technology and health behavior research.
Ashley holds a PhD in nursing science degree, with a minor in health behavior, from the University of Florida and a bachelor and master’s degree in nursing from Jacksonville University. He has lectured nationally on topics ranging from health engagement to digital technology as mechanisms for behavior change and is a member of the American Nurses Association, the Society for Behavioral Medicine and the American college of sports medicine.
Shane Brisentine
Chief Operating Officer
Shane is an experienced executive with a demonstrated history of success leading business operations in a variety of settings. He has led businesses generating over 70 million in annual revenue with well over 150 employees working around the clock. Shane is proficient in Customer Service, Sales, Merchandising, Human Resources, Marketing, Talent Development, and Change Management. Shane is a creative entrepreneur who's not afraid to think outside the box. As the senior leader, Shane was able to reverse years of annual losses and turn a large retail business to profitability within a year.
In his spare time, he excels as a photographer. He is a graduate of The New York Institute of Photography and a member of the Professional Photographers Association of America. His Art Photography is currently for sale in high-end retail establishments and featured in many local Jacksonville businesses.
Maria Benton
Executive VP of Health Services
Maria Benton is a registered nurse with more than 25 years of experience in a variety of settings. This includes a decade working in care management and six years managing all aspects of a quality improvement and risk management program.
Among other tasks, she was responsible for preparing for NCQA and URAC accreditations (including Disease Management, HEDIS & Wellness and Health Promotion) at her most recent position, where she spent 11 years at U.S. Preventive Medicine. She also has extensive knowledge of HIPAA and governmental regulations as well as medical record review. Her well-rounded experience -- which includes serving as a director of nursing services, legal nurse consultant and MDS coordinator – enables her to effectively assist organizations in improving their quality programs. She has been with Vault Coaching and Consulting since it’s inception.
Maria earned her diploma of nursing at the State Accredited School of Nursing in Pirmasens, Germany. She holds an American Board Certification as a Gerontological Nurse from the American Nurse Credentialing Center in Baltimore, Maryland.
Marty Bates
Senior Director of Health Intelligence
Marty is an accomplished executive with over 20 years progressive operations, information technology, and business intelligence leadership experience. Experienced in all facets of operations management, budgeting, project life cycle for the delivery of health intelligence applications, transactional and operational data stores, data acquisition and transformation services, and business intelligence.
He has held several key executive positions with population health organizations such as U.S. Preventive Medicine, EMBE Associates, Wellcare Health Plans, and Cor Solutions, and leveraged his extensive experience delivering the following:
- Implemented a Health Intelligence Operational Data Store (HI ODS). Designed and implemented the data model, and ETL processes that consolidate various data sources into a single source of truth. Infrastructure built using MS SQL Server, SSIS, and SSRS. The HI ODS incorporates health assessment data, lab results, medical claims, PHR, intervention data, etc., into a person centric model.
- Automating the production of various operations reports, KPIs, and outcomes.
- Developed a Master Eligibility / Master Person service.
- Developed a centralized medical and pharmacy claims repository including the ETL processes to load the repository.
- Developed disease/condition identification and stratification processes.
- Provide detailed opportunity analysis, claims analysis, risk transitions, various studies to support publications, and outcomes reports.
- Implemented EDI billing processes utilizing Emdeon Clearinghouse and Gateway EDI.
- Successfully lead NCQA accreditation project for WHP Reporting.
James Toon
Lead IT Developer
James Toon has been implementing content management systems for over 8 years. He has trained passionately to master the web development languages HTML, CSS, PHP, Javascript, and MySQL to become a full stack developer and owner of Propagatus, a web development and solutions company. During the last 8 years of development training and CMS implementation, James has learned the intricate “ins and outs” of Search Engine Optimization and social media marketing. This skill set enabled him to rank and promote the website of Earth Element Massage (James’s previously and personally owned massage business) pushing this single person operation to generate $70K a year in revenue. With a desire to design and an eye for detail, James strives to create excellent web experiences to deliver information, products, integration, and captivate an intended audience.
James worked as a self-employed licensed massage therapist for over 10 years helping others reach their health-related goals. He also certified as a health coach with the American Council on Exercise. Natural health, functional exercise, research, and herbal nutrition and remedies are just a few of James’s interests that he hopes to integrate into a growing tech industry. With health and wellness becoming seemingly more difficult for people to reach in modern times, James is driven by his own ambitions to tie the two disparities (health and modern lifestyle) together.